
Within the public sector many people feel helpless to change the inadequate services they provide. Yet on an personal level the amount of compassion and effort shown to individual users can often be inspiring.
The private sector model often has little compassion yet manages to deliver change and serve more people more quickly than any public sector model.
In the current year, Ryanair will carry over 42 million passengers on 495 low fare routes across 25 European countries. They have 19 European bases. This, from a start in 1985 of just one route with daily flights and carrying 86,000 passengers in 1986.
I recall in 1985 the media were discussing long hospital waiting lists and outdated processes. In 2007, the media and Joe citizen are still discussing long waiting lists and outdated process. (If you’d like to see just how outdated take a look at
the bitter pill,an excellent blog written by an Irish junior doctor.)
Now I’m not suggesting Michael O Leary could transform the health sector. He’d have to develop way more respect for the end user of the service, employees and for trade unions, but his type of skills would be useful for actually developing processes and systems that could deliver an improved service.
There is a growing awareness that business skills can be useful in the not for profit sector once business experts are prepared to work in a respectful and team orientated fashion.
American Bill Drayon set up Ashoka a social entrepreneur organisation which supports 1,800 people in 65 countries to come up with ideas to change how society operates. A social entrepreneur uses business acumen to deliver social reform. From my own experience, I know many not for profit organisations do not have enough skills, resources and experience to actually deliver on their mandate. So combining business acumen with a motive to “do better” could be a catalyst for a more balanced society.
An excellent Irish example of a social entrepreneur is Caroline Casey who is visually impaired. She worked for Accenture (renounced for it’s long hours , though recently they have been in the
top 50 Companies to Work for Award) and then left to set up the Aisling Foundation in 2000. Aisling is the Irish word for vision or dream
The Aisling Foundation recognises company excellence in best practise towards people with disabilities. With 100 organisations representing 10% of the company’s population now taking part their (O2) ability awards is now a major event in the business calendar. An amazing achievement in just 7 years.
Caroline has just finished a scholarship to support the development of an international franchise for the ability awards. She’s being writing about her experiences in a very frank and revealing way in a series of articles in the Irish Times. (Friday’s business supplements)
I’ll give some more details in another blog.
So if you’re interested in developing your social entrepreneurial skills or
• in using your business skills to make a difference or
• want to see whether a particular type of work would suit you
• or want to gain experience in a particular field to further your career
Check out these websites
http://www.volunteeringireland.com/This web site aims to promote professional standards in the not for profit sector and has a volunteer recruitment scheme which aims to match organisations and volunteers. There are project opportunities, such as website developer, ongoing requirements such as games coach. You can even be a virtual volunteer – work as a volunteer without leaving your home!
http://www.boardmatchireland.ie/This website supports matching candidates and organisations at board director level based on interests and skills. They also have some useful information on the types of issues arising in the not for profit sector.
Linking key words
career buildercareer guidancecareer guidancesocial entrepreneurshipcaroline casey